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Search Results
Found 8 product(s) for Optional Software for Allworx 6x (1-8 of 8)
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Optional Software for Allworx 6x
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31-60 User License
User Upgrade Option — used for expanding the Allworx 24x system from 31 to 60 users.
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Call Assistant
Key Features
- Centralized call management
- Easy-to-use graphical user interface
- Status for every line and handset on system
- “Drag-and-drop” capability for transferring calls
- Record user’s calls and save as a WAV file
- Easy access to standard call functions
- Seamless integration with any Allworx phone
- Quick and easy installation
- Support for both VoIP and traditional Central Office (CO) phone lines
- TAPI support (bundled with Call Assistant)
CLICK BELOW FOR THE ALLWORX "CALL ASSISTANT" SOFTWARE BROCHURE: http://allworx.com/support/brochures/Call%20Assistant%20Brochure%2006_WEB.pdf
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Call Queuing
Key Features
- Up to ten simultaneous queues with 32 callers for the Allworx 24x and 16 callers for the Allworx 6x in all queues.
- Up to 16 calls available for each queue for the Allworx 24x. Up to 8 calls available for each queue for the Allworx 6x.
- Customizable queue messages.
- View continuously updated queue status on your PC (number in queue, longest wait time, average wait time).
- Call Details Report available — export to Microsoft Excel for further analysis.
- All phones ring when caller is in queue, first one to answer gets caller.
- Remote users can participate in queue.
- Each phone can be set to ring after:
- X number of callers in queue
- Caller(s) have waited longer than X
CLICK BELOW FOR THE ALLWORX "CALL QUEUE" SOFTWARE BROCHURE: http://allworx.com/support/brochures/Call%20Queue%20Brochure%2005_WEB.pdf
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Conference Center
Key Features
- Full administrative view of users and conferences.
- Set up conference calls 24/7
- Secure conferencing option — ID and Password protection.
- Centralized scheduling and moderation of calls.
- Easy-to-use graphical user interface.
- Seamless integration with Allworx systems and phones.
- Quick and easy installation.
- Ability to create reoccurring conference calls.
CLICK BELOW FOR THE ALLWORX "CONFERENCE CENTER" SOFTWARE BROCHURE: http://allworx.com/support/brochures/Conference%20Center%20Flyer%2003_WEB.pdf
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Dual Language Pack
Key Features
Companies with customers calling in multiple languages can now choose the option of providing voice prompts in two of the three offered languages.
The system can be configured based on employees’ preferred languages.
Your business doesn’t stop at the border — now Allworx will actively help boost your international or multicultural corporate presence.
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Internet Call Access
Key Featutes
- Internet Call Access using SIP protocol:
- Multi-site connectivity
- Users access Allworx VPN through Microsoft’s
- Network Connection Tool.
- Multi-site calling does not require an ITSP service.
- This option is required when you want to call directly between multiple
Allworx sites or connect the Allworx to an ITSP
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TAPI TSP Driver
Key Features
Support for Multiple Calls: applications that allow for simultaneous multiple calls are supported
Outbound Calling: including placing outbound calls and dialing additional digits on active calls (e.g. at an auto attendant or entering a PIN code)
Inbound Calling: including answering or receiving prompts and caller information on inbound calls
Support for Caller ID: including automatic display of contact information
Transfer Call: support for both blind and attended transfers
Park Call: support for parking and retrieving parked calls
Hold and Un-Hold Call: easily place an active call on hold or un-hold, depending on application
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VPN (Virtual Private Network)
Key Features
VPN (Virtual Private Network) — PPTP (Point-to-Point Tunneling Protocol) security.
PPTP-based VPN for up to 16 simultaneous users.
One VPN license comes standard for the system administrator.
Access Allworx remotely via VPN and get full functionality (email, directory, etc).
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